Shipping & Returns

Shipping

Most orders typically ship within 3-5 business days. We are not able to ship to PO Boxes.  

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Breath test kits purchased directly from this site are typically considered out-of-pocket expenses and may not be eligible for insurance reimbursement.
We strongly advise you to consult with your healthcare provider and insurance company before purchasing. If you prefer to conduct this test through insurance, it is recommended to work directly with your healthcare provider contact us for alternative options.